News & Events

  • Haute Caffe

    Haute Caffé

    22nd July 2019

    We are delighted to offer a fuller and more luxurious dining experience with the introduction of the new Haute Caffe gourmet food menu in Haute Dolci Cheshire

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  • We’re Milkin’ It

    12th July 2019

    We have launched our new range of delicate Milk Cakes, a moist sponge doused in flavoured milk to enhance the taste, topped with a soft layer of creamy goodness for the perfect finish.

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  • Haute Dolci Blackburn

    18th June 2019

    The wait is now over, after long anticipation the Blackburn store is now open!

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  • The Perfect Gift

    31st May 2019

    Crafted with love, Haute Dolci brings to you their finest selection of cheesecakes to gift to your loved ones this Eid.

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  • Haute Dolci Now Open

    13th May 2019

    Ten years in the making we bring you Haute Dolci, fusing the pleasures of desserts and luxury fine dining right on your doorstep.

    Located on the second floor in The Great Hall, Haute Dolci is now open so you can enjoy shopping and dessert, what more could you want?!

    Did you get your exclusive Haute Dolci key? Make sure you bring it along for fabulous rewards & treats. But don’t worry, you will have the chance to get your very own key too. Just follow them on Instagram and Facebook @hautedolci to find out more, and keep your eyes on our social channels and website as some exciting things will be announced soon!

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  • Deliveroo

    Enjoy Haute Dolci’s finest desserts in the comfort of your own home, or even better order on Deliveroo and have it delivered to your doorstep.

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  • Secret menu – Lotus® Shake

    16th April 2019

    The Secret Menu is on its way, starting with the Lotus Shake. A delicate blend of Biscoff® sauce and vanilla ice cream, enhanced by a layer of rich Lotus® crumbs and edible gold foil. Simply divine.

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  • The Easter Egg Cafe

    4th April 2019

    Haute Dolci® has been selected to host at the first ever Egg Cafe created by Intu Trafford Centre. Haute Dolci®will be bringing you a new range of luxurious treats to enjoy this easter. Four unique flavours of deconstructed cheesecakes served in an egg-shaped shell.

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  • Bolton Store Opening

    21st February 2019

    Our Premiere Event is underway in Bolton, open to key holders only, exclusive entry for our VIP guests. Be the first to experience our new store. Indulge in luxury desserts. Take in the breath taking décor of Haute Dolci® Bolton.

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  • Bradshawgate could become a ‘gastro’ hub with Haute Dolci and new cafe

    6th February 2019

    A “GASTRO” hub could be created on the outskirts of the town centre.

    As a new luxury dessert bar gets close to opening, an application has been put in to open a cafe two doors down.

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  • Valentines Day

    2nd February 2019

    Book your self into a one of a kind experience this valentines day at selected Haute Dolci stores. In Leicester, Cheshire and Bolton dine with your loved ones and create memories that last a lifetime. Packages include luxury Desserts, Drinks, Haute Fleur (eternal Rose) and much much more. Packages start at £20pp.

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  • New dessert bar Haute Dolci to open in Blackburn

    23rd October 2018

    Revamping the former El Greco coffee bar in the historic listed Waterloo Pavilions is now under way ready for Haute Dolci to start trading in early 2019.

    It steps up Blackburn with Darwen Council’s plans to turn the pedestrianised Church Street, leading from the new £5million bus station past The Mall and market, into a ‘vibrant thoroughfare’.

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  • Haute Dolci which has CHOCOLATE taps

    27th September 2018

    A new dessert parlour is opening in Leicester – and it has chocolate taps.

    Haute Dolci, which opens to the public on Saturday is the city’s newest dessert restaurant.

    It opened in Granby Street to key holders on Friday, September 21, and will remain exclusively open to them until this Friday, September 28.

    Then on Saturday, September 29, there is the grand launch, after which everyone can indulge in Haute Dolci’s sweet offerings.

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  • Leicester’s new dessert restaurant

    21st September 2018

    Those with a sweet tooth will be excited to learn that Haute Dolci is about to launch in Leicester.

    The exclusive dessert restaurant in Granby Street will open tonight, September 21 – but only to key holders.

    If you were lucky enough to find a golden key during the brand’s recent key hunts in the city, then you’ll be able to access the restaurant and its delicious desserts from 6pm tonight.

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  • How YOU could be one of the first diners at Leicester’s new luxury dessert restaurant

    13th July 2018

    Exclusive dessert restaurant Haute Dolci is opening in Leicester this summer – and you could be one of the first diners.

    All you need to do is find one of several keys which will be hidden around Leicester city centre.

    The new Granby Street venue will open to the general public on September 7, and promises customers a VIP experience with delicious desserts, luxurious surroundings and chocolate on tap (literally).

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  • The Trafford Centre’s Launching A Luxury Restaurant

    16th June 2018

    The Trafford Centre may already be the greatest place on earth, however it’s about to get just a little bit better.

    Haute Dolci – aka a speciality restaurant dedicated to luxury desserts – has announced they’re launching a new store in the TC’s Great Hall this summer, bringing you sweet treat heaven after a long few hours spent rinsing your bank account.

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  • The Trafford Centre is getting a luxury dessert restaurant – with chocolate on tap

    23rd May 2018

    Sweet-toothed shoppers are in for a treat as the Trafford Centre prepare to open a premium dessert restaurant this summer.

    Creating more than 50 jobs Haute Dolci is the latest edition to The Great Hall taking a spot opposite TGI Fridays and Wagamama.

    The restaurant says it specialises in a gourmet dessert experience, inspired by the haute cuisine culture of France and Italy.

    With 75 covers, the new restaurant serves a variety of treats including gluten free, vegan and a secret menu for keyholders.

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  • Luxury dessert restaurant opening at Cheshire Oaks

    8th January 2018

    A unique luxury dessert shop will soon be opening its doors at Cheshire Oaks – but you’ll need a special key to enter.

    Haute Dolci, which specialises in decadently designed desserts like Belgian waffles, American pancakes, French crepes, milkshakes and more, opens on the Coliseum later this week, and its owners say it’s nothing like other high street restaurants.

    Customers will only be able to gain access to the shop by obtaining an exclusive gold key, several of which have been distributed across major locations in Liverpool, Chester and Ellesmere Port.

    Read More
Creating Sweet Memories Creating Sweet Memories
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View Terms & Conditions

Terms & Conditions

Overview:

Haute Dolci/Resdiary provides you (“you” or “User(s)” as the context may be) with the ability to make reservations at participating restaurants by directly synchronising with the Resdiary’s Reservation System. Once a booking has been confirmed, Haute Dolci® will issue you with an instant Email & Booking Confirmation Number to confirm the Booking. By using Haute Dolci®, you agree to receive confirmation communications through Haute Dolci® related to the booking.

My Key

All customers making reservations must present a Dolci key at the time of arrival.

Payment:

For most Haute Dolci® Bookings, Haute Dolci® does not charge you a Booking Fee. You simply pay the restaurant for your meal after you have dined in the restaurant.

For selected bookings marked as “Haute Dolci® Payments”, restaurants may require a Credit Card prepayment or guarantee in order to secure a booking. The terms of Haute Dolci® Payments will be as follows: 

All payments are between you and the restaurant directly and processed through Stripe. Haute Dolci® or any of its Affiliated Partners are not parties to the transaction.

For bookings that require a Credit Card Prepayment, you will be required to make an upfront payment of a nominated amount (Prepaid Amount) in order to complete the booking. The Prepaid Amount (less any Credit Card Surcharges) will be deducted from your total bill when you dine at the restaurant and you will need to pay any excess over the Prepaid amount or have any unused amount refunded to you directly by the restaurant. All Prepaid Amounts are strictly non-refundable and non-transferable, any changes, cancellations, no-shows and late arrivals are solely at the discretion of The Restaurant.

 

For bookings that require a Credit Card Guarantee, you will be required to provide a guarantee of a fixed amount per person (Guaranteed Amount). There will be no charge to you unless you breach the “Cancellations”, “No Shows”, “Changes” or “Late Arrivals” conditions mentioned in clauses 5 to 8 below, should these conditions be breached the restaurant reserves the right to charge the provided credit card with the Guaranteed Amount.

Booking Confirmation Number:

You will receive a Booking Confirmation Number once your booking has been confirmed and accepted by the restaurant. Please ensure to use this number in all communications with Haute Dolci® or the Restaurant.

Changes:

To make changes to the date, time or number of diners, please contact the restaurant directly at-least 2 hours in advance of your reserved meal time and quote the Booking Confirmation Number. Changes will be subject to the restaurant’s availability. Where the number of diners for a “Haute Dolci® Payments” booking is reduced, the restaurant reserves the right to apply the Guaranteed amount should the dining spend not exceed the guaranteed amount.

Cancellations:

Conditions for cancellations of bookings made via “Haute Dolci® Payments”:

For bookings that require a Credit Card Prepayment, any refunds or cancellations are solely at the discretion of the Restaurant.  For bookings that require a Credit Card Guarantee, if you wish to cancel your reservation please contact the restaurant directly at-least 24 hours in advance of the reserved meal time. Should this condition be breached the restaurant reserves the right to charge the provided credit card with the Guaranteed Amount.

Conditions for cancellations excluding bookings made via “Haute Dolci® Payments”:

If you wish to cancel your reservation, please contact the restaurant directly as soon as possible as different restaurants have different rules about cancellation. For Group Bookings of six (6) or more, please ensure to provide at-least 48 hour’s notice of any planned cancellations. The restaurant's contact details can be found in your confirmation email.

 

The restaurant and/or Haute Dolci® reserve the right to cancel your booking directly within 24 hours of the booking being made.

No Shows

Failure to attend the restaurant at the reserved time without prior notification to the restaurant will result in you being identified as a "no-show." As a result the restaurant may choose to restrict, suspend or cancel your future bookings with them.


Late Arrivals

Please arrive at least 10 minutes in advance of the reserved meal time. The restaurant reserves the right to cancel your booking and allocate your table to other guests if you have not arrived within 10 minutes of the reserved meal time (ie. 10 minutes late.)

Meal Durations:

The restaurant reserves the right to require you to vacate your table after a fair period of time.

Personal Information:

To use our Service, you are required to provide certain information, including your name, first name, telephone number & email address. You must ensure that all the information that you provide to us is true and accurate. Any personal information supplied by you to us will be used by us in accordance with these Booking Conditions and the terms of our Privacy Policy.

Booking Guarantee:

If you make a booking through “Haute Dolci® Payments”, but the restaurant loses, misplaces or simply cannot accommodate the booking through direct fault of its own, then the restaurant agrees to provide you with a complimentary meal or a refund to the value of the Prepaid or Guaranteed Amount. Should the Restaurant fail to honour this obligation, Haute Dolci® or any of its partners will not be liable to you for the Prepaid or Guaranteed Amount.

The above only applies in instances when the booking cannot be honoured. This does not include situations when the restaurant does not have record of your booking but is still able to accommodate you. Requests should be put in writing to info@hautedolci.co.uk.

Additional Partner Conditions:

In addition to these Booking Conditions, the use of associated Restaurant or Affiliate Partners websites, products and services may also be subject to additional terms and conditions. Those terms will be in addition to these Booking Conditions, not a replacement of.

Service Termination:

We have the right to terminate, restrict or suspend your access to any or all the Service if we believe that you are misusing the Service in any way or if you are in breach of these Booking Conditions.

Refunds Policy:

Where Haute Dolci® is obliged to refund you any amount pursuant to these Terms and Conditions, Haute Dolci® aims to initiate your refund within 2 business days (Monday – Friday 9 am to 5 pm UK time). The additional time that it takes for you to receive your refund will depend upon how quickly your financial institution processes the refund. Except to the extent otherwise required by law, including, without limitation, the United Kingdom Consumer Law, Haute Dolci® will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of any delay in you receiving any refund due to you, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

Privacy Policy:

You will receive emails & / or other communications related to the fulfilment of your booking and we may use your personal information for that purpose. In addition, you may receive periodic emails from Haute Dolci®, the Restaurant or an Affiliate Partner if you opted to receive such communications at the time of booking. If you would rather not receive email communications from any of these parties, please unsubscribe at the time of communication. You acknowledge and agree, however, that you will still receive communications specifically relating to the reservation which you cannot unsubscribe from.

Liability Limitations:

Haute Dolci® shall not be liable for damages of any kind arising from the use of Haute Dolci® services, including, but not limited to loss, claim, damage, or any special, exemplary punitive, incidental or consequential damages of any kind whether based in contract, tort or otherwise. Haute Dolci® is not an agent of nor relates to any affiliated restaurant in which a User has made a reservation, aside from the services provided through Haute Dolci. To the maximum extent allowed by applicable law we exclude all liability and responsibility arising from any reliance placed on any content available from the Service. You bear the entire risk of the completeness, accuracy or usefulness of any content accessed on our Service.

Contact Us

This real-time booking service for restaurants is operated by Haute World/Resdiary (trading as Haute Dolci) of 1 Fishwick Park, Preston, PR! 4LZ. These terms and Conditions govern your use of the Service, which is provided to you by Haute World (trading as Haute Dolci) in association with participating restaurants. By using this Service, you are accepting these Terms and Conditions. You may contact us on +44 (0) 151 355 2554 or at info@hautedolci.co.uk or at www.hautedolci.co.uk